How to Fix webcam Freezing Issue in Windows 10 Anniversary Update

After upgrading to Windows 10 Anniversary Update if your webcam doesn’t work properly, then this tutorial will show you the way to fix this webcam issue.

how to fix webcam freezing issue in windows 10 anniversary update

The first major update to Windows 10 is causing some problems for users. Previously lots of users were complaining about the system crashes, and now it’s the turn of the webcam. The devices which use H264 codecs and MJPEG for streams stop working.

According to reports of some users, it looks like that the Anniversary update is the cause of the malfunction of the webcam. Microsoft is already aware of this problem, yet they have not provided any official fix.

Actually, in the Anniversary Update, the company has introduced a new way using which apps can access webcams, and the H246 and MPEG encoding causing reduced performance in the system. Microsoft limited all the users to particular input arrangement to bypass the issue.

If you desire to make your system webcam working again in the Windows 10, you need to unlock these codecs (MJPEG and H264). For that, you need to apply the following registry tweak which will solve the problem immediately.

Steps to Fix Camera Freezing Issue in Windows 10 Anniversary Update

1. Launch the Registry Editor. For that, you need to type in the search box regedit (or alternatively of the Registry Editor ).

When User Account Control pop-up appears, click Yes to continue.

2. Now you need to navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform

3. Select the Platform key and make right click on the right panel, then click on New > DWORD (32-bit)

Note: In case you’re using 64-bit operating system, still you need to create 32-bit DWORD value.

4. Give it the name EnableFrameServerMode .

5. Make a double click on EnableFrameServerMode and set value data to  0.

Note: By default, the value data of newly create DWORD value is 0, so leave it as it is.

That’s it!

This easy to use and a quick fix will definitely will the webcam issue in Windows 10. Why don’t you try this fix and let us know if you find this workaround helpful?

Credit: Twitter (Rafael Rivera)



  1. Jolie Z.

    I think the webcam driver is also the reason. Well, Windows 10 anniversary updates stopped my logitech webcam. I used OSTotot Driver Talent repair the webcam driver and it works again after reboot. 🙂

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